1. Introduction to Business Analysis
Definition and role of a Business Analyst
Importance of business analysis in organizations
2. Requirements Elicitation and Management
Techniques for gathering and documenting requirements
Stakeholder identification and management
Use cases, user stories, and requirements documentation
3. Process Modelling and Improvement
Business process modelling techniques (e.g., BPMN, UML)
Process mapping and flowcharts
Process optimization and redesign
4. Data Analysis and Modelling
Data gathering and analysis techniques
Data modelling concepts (e.g., ER diagrams, data dictionaries)
Database querying and reporting
5. Systems Analysis
Understanding system architecture and components
System requirements and design
System integration and implementation planning
6. Business Intelligence and Data Analytics
Basics of data warehousing and data mining
Data visualization tools (e.g., Tableau, Power BI)
Descriptive and predictive analytics
7. Project Management for BAs
Project planning and scheduling
Risk assessment and management
Agile and Waterfall methodologies
8. Communication and Documentation Skills
Effective communication techniques for BAs
Documentation standards and best practices
Presentation skills and stakeholder management
9. Tools for Business Analysis
Software commonly used in business analysis (e.g., Microsoft Visio, Excel, JIRA, Confluence)
10. Ethical and Legal Considerations
Business ethics and professional conduct
Legal compliance and regulations (e.g., GDPR, HIPAA)
11. Industry-Specific Knowledge
Depending on the focus of the program, there may be specific modules related to finance, healthcare, IT, or other industries.