1. Introduction to Business Analysis

Definition and role of a Business Analyst

Importance of business analysis in organizations

2. Requirements Elicitation and Management

Techniques for gathering and documenting requirements

Stakeholder identification and management

Use cases, user stories, and requirements documentation

3. Process Modelling and Improvement

Business process modelling techniques (e.g., BPMN, UML)

Process mapping and flowcharts

Process optimization and redesign

4. Data Analysis and Modelling

Data gathering and analysis techniques

Data modelling concepts (e.g., ER diagrams, data dictionaries)

Database querying and reporting

5. Systems Analysis

Understanding system architecture and components

System requirements and design

System integration and implementation planning

6. Business Intelligence and Data Analytics

Basics of data warehousing and data mining

Data visualization tools (e.g., Tableau, Power BI)

Descriptive and predictive analytics

7. Project Management for BAs

Project planning and scheduling

Risk assessment and management

Agile and Waterfall methodologies

8. Communication and Documentation Skills

Effective communication techniques for BAs

Documentation standards and best practices

Presentation skills and stakeholder management

9. Tools for Business Analysis

Software commonly used in business analysis (e.g., Microsoft Visio, Excel, JIRA, Confluence)

10. Ethical and Legal Considerations

Business ethics and professional conduct

Legal compliance and regulations (e.g., GDPR, HIPAA)

11. Industry-Specific Knowledge

Depending on the focus of the program, there may be specific modules related to finance, healthcare, IT, or other industries.